Who we are

Suggested text: Our website address is: https://www.punyahara.com/.

At Punyahara.com, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website. By using our services, you agree to the terms outlined below.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, billing/shipping address, email address, and phone number provided during checkout or account registration.

  • Payment Information: Payment details such as card numbers are processed securely by our trusted payment gateways (we do not store card details).

  • Order Details: Purchase history, product preferences (e.g., attars, scented candles).

  • Technical Information: IP address, browser type, and cookies for site optimization.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.

  • Provide customer support.

  • Improve website performance and user experience.

  • Send promotional offers, newsletters, and product updates (only if you have opted in).

  • Comply with legal obligations (such as tax and accounting).

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your cart and preferences.

  • Analyze site traffic and improve website functionality.

  • Provide a personalized shopping experience.

You can manage or disable cookies in your browser settings.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties strictly for operational purposes, such as:

  • Payment processors (for secure transactions).

  • Shipping & logistics partners (to deliver your orders).

  • Analytics and marketing tools (to improve site performance).

5. Data Security

We use industry-standard encryption and secure servers to protect your data. While no online system is 100% secure, we take all reasonable steps to safeguard your information.

6. Your Rights

As a customer, you have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at info@punyahara.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with the “Effective Date” mentioned at the top.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Punyahara
Email: info@punyahara.com
Address:

B-58, Blk-b, PKT 5 SECTOR 7 Prashant Vihar North West Delhi Delhi India 110085