FAQ’s

We aim to deliver orders within 7 days within India, depending on the location. Please note that delivery times may vary based on the shipping address.

Currently, we only offer shipping within India. We hope to expand our shipping options in the future to serve our international customers better.

We accept online payments through major credit/debit cards, net banking, and UPI.

Yes, all our products are cruelty-free. We are committed to ethical and sustainable practices.

You can schedule a virtual consultation by visiting our website and selecting the "Book Online" or “Customized” option. Follow the prompts to book your session at a convenient time.

Yes, you can reschedule your consultation up to 24 hours before the scheduled time. Please contact us via email or phone to make any changes to your appointment.

Our virtual consultations provide a safe and supportive space for you to discuss your concerns and goals with our holistic wellness expert. We'll listen attentively and provide personalized guidance to help you on your journey to well-being.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the courier's website.

If you have any allergies or sensitivities, please review the ingredients listed on our product pages carefully before making a purchase. If you have specific concerns or need further assistance, feel free to reach out to our customer service team for guidance.

Refunds are provided on a case-by-case basis for orders that meet our return policy criteria. Please contact us if you have any issues with your order, and we will do our best to resolve them satisfactorily.

While our products are crafted with natural ingredients and are generally suitable for most skin types, individual reactions may vary. We recommend performing a patch test before applying any new product to your skin, especially if you have sensitive skin or known allergies. If irritation occurs, discontinue use immediately and consult a healthcare professional.

We strive to process orders quickly to ensure timely delivery. Once an order has been placed, modifications or cancellations may not always be possible. Please contact us immediately if you need to make changes to your order, and we will do our best to accommodate your request.

While our products are crafted with natural ingredients, we recommend consulting with your healthcare provider before using any new products, especially if you are pregnant, nursing, or have any underlying medical conditions. Your healthcare provider can provide personalized guidance based on your individual health needs.

Yes, we offer wholesale and bulk purchasing options for select products. If you are interested in partnering with us or placing a bulk order, please reach out to our wholesale team at [insert email address] for more information and pricing details.